Frequently Asked Questions
Are there age limits?
Our toddler bouncer is reserved for children 5 and under.
All other bouncers are commercial grade and safe for adults and kids. Our bouncer has a strict weight capacity of 750lbs or 7 people to preserve the bouncer's structural integrity.
Where do you deliver?
We are currently are servicing anywhere within the LA County limits. The delivery fee is typically included however this can vary based on the distance from our storage center in 90305 if outside of LA County. If your event is outside of LA County, drop us a line and we'll see what we can do!
How do you clean your bouncers?
Each bouncer is only rented one time per day allowing us ample time to prepare each house for the next client. We clean and disinfect our bounce houses before and after EVERY event. To get the job done, we use hospital-grade disinfectant, power washers and good ole elbow grease.
How long is the rental period
Our staff will arrive approximately 1-hour prior to your event for setup and we will work with you on the best time to pick up - Rental periods are up to 8hours after drop off. All rentals must be collected by 8 PM. If you need a shorter rental, that's no problem. For longer rental periods or sleepovers, please reach out to us directly to discuss (bounceonthree@gmail.com).
What rules apply?
PLEASE, no food or drinks inside of the bouncers. Absolutely no silly string, face paint, confetti, markers, crayons. These all permanently stain the houses and unfortunately, you will be responsible for the total loss of the house. No pets. Sock on and shoes off! No sharp objects. Have fun!
When do you set up and take down?
Our staff will arrive approximately 1 to 2-hours prior to your event for setup and we will work with you on the best time to pick up. If you need a shorter rental, that's no problem. For longer rental periods or sleepovers, please reach out to us directly to discuss (bounceonthree@gmail.com).
What is included in the rental?
All bounce houses include accessories such as a Tarp, Mat, 50 ft. Extension Cord, and Blower. 1 standard power outlet is needed within 50 ft. of Blower and Bounce House and will need a minimum floor space of 22’ x 22’ (for our all-ages) and 18' x 18' (for our kids bouncer). *Please note that we cannot carry up stairs. Please also note that if your party is indoor it is the clients responsibility to ensure that there is enough ceiling clearance.
Weather policy
"It never rains in southern California!", but when it does we offer clients the opportunity to cancel or reschedule their date up until the morning of the event. In the event of weather related cancelations, the client will be refunded all but the deposit. Once our team is dispatched for delivery no refunds will be offered. For your safety, this policy also applies to high winds (15MPH +).
My event site doesn't have electricity
Your event will require a 2000w generator. The runtime on a 2000 w generator is approximately 9.5 hours. We would recommend Home Depot for your generator rental. Clients are responsible for providing the power supply.
Please let us know upon booking if your event will require one.